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Customer Support with Greek and English (m/f/d)

1 min lesen

  • Recruitment Process: Easy online recruitment process (phone call interview)

  • No Experience Needed: What matters are your language skills and willingness to learn new things!

We are recruiting on behalf of our client - a world’s leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Greece included. You will be signing the contract directly with the Greek employer.

Project:

  • You will be responsible for providing excellent customer support service to Greek speaking customers of one of the most well known companies in the world.

What you will be doing:

  • Process requests and resolve customer issues

  • Manage incoming calls, chats, messages and emails

  • Identify and assess customers’ needs to achieve satisfaction

  • Build sustainable relationships of trust through open and interactive communication

  • Meet personal/customer service team targets and case handling quotas

  • Keep records of customer interactions, process customer accounts and file documents

Requirements:

  • Fluency in Greek (must be C1)

  • Communicative level of English language (B1-B2)

  • You live in Athens

  • Ability to communicate clearly and effectively

What we offer:

  • Base salary: 900€ gross x 14 months

  • 14 salaries per year (as per Greek law)

  • Transportation bonus: 50€ gross per month

  • Monthly Bonus of up to 5% of the base salary (Euro gross per month)

  • Full time (40h/week), fixed-term Greek employment contract in accordance with Greek labor law

  • Holidays (weekends) are paid higher (according to the Greek law)

  • Health package

Note: We require EU citizenship or full rights to work in Greece

In your CV please include your full name, a phone number and your personal e-mail address.

Pro Selecting - We specialize in bridging the gap between businesses and exceptional talent across international markets. As a premier recruitment agency with a global reach, we provide customized staffing solutions for companies of all sizes, ensuring they find the right professionals to drive success.