Netflix - Customer Support with German (m/f/d)
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We are recruiting on behalf of our client - a world’s leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Greece included.
Recruitment Process: Easy online recruitment process (phone call and video interview)
No Experience Needed: Previous experience is not required. What matters are your language skills and willingness to learn new things!
Starting Dates: Various starting dates available
Company:
Our client is a world’s leading outsourcing company providing services related to customer/technical support and content moderation. They create inclusive and differentiated teams of experts providing help for customers across many other professional domains.
About the project:
You will be working for Netflix, a subscription-based streaming service that allows our members to watch TV shows and movies on an internet-connected device.
Your Responsibilities:
Respond to customer inquiries
Troubleshoot and resolve streaming issues
Provide information on subscription plans
Assist with account management and billing
Escalate complex or unresolved issues to higher-level support teams
Stay up-to-date with new features and content
Follow strict guidelines for data protection and customer privacy
What you will need:
Fluent level of German language (at least C1)
Good level of English language (at least B2)
Communication skills
Enthusiasm and a desire to learn new things
Eligibility to work in Greece (EU citizenship or full rights to work in Greece)
You need to be in Greece or open for permanent relocation there - with our excellent relocation package!
What you will gain:
Standard salary of 1300€ gross x 14 months
Monthly Performance Bonus up to: up to 10% of the base salary
Paid holidays at higher rates according to Greek law
Health package
Fully remote work system, with the option to work from anywhere in Greece
All of the work equipment is sent to you by the employer before your first day!
Full-time, fixed-term Greek contract
Amazing relocation support for those wanting to relocate to Greece:
Paid flight ticket
Airport taxi
4 weeks free hotel stay
Assistance with finding an apartment
We also have other projects for German speakers in the field of automotive, communication, sales and tourism! Apply and one of our recruiters will contact you to give you all the information!
To apply, please send your CV including your full name, phone number, and personal email address. You are giving your GDPR consent for your CV details to be shared directly with our client for the purpose of recruitment.
NOTE: Please remember, that full working rights are required to work in Greece.
Pro Selecting - We specialize in bridging the gap between businesses and exceptional talent across international markets. As a premier recruitment agency with a global reach, we provide customized staffing solutions for companies of all sizes, ensuring they find the right professionals to drive success.